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Hills District plumbers

Castle Hill · Kellyville · Baulkham Hills · Dural · Kenthurst · Rouse Hill · Box Hill

This is where we are based, and where we work most.

The Hills is three different plumbing jobs in one shire. Mid-century brick homes with ageing clay drains, new estates on small blocks with a lot of hard surface, and acreage running on tank water and its own wastewater system. We work on all three every week.

✓ Licensed & insured ✓ 24/7 emergency ✓ Price before we start

Book a Hills plumber

Three quick steps. Every enquiry answered within 12 hours. If it's urgent, call.

Thanks. We've got it, and we'll come back to you within 12 hours. If it's urgent, call Luke on 0423 213 079 or Zach on 0402 273 744.
How can we help?
24/7 Emergency
Need a plumber now?
Emergency plumbing

Emergency plumbing

Burst pipes, no water, sewage coming up. Someone answers the phone at 2am and we come out seven days a week.

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Blocked drains

Blocked drains

Slow drains and gurgling toilets. We put a camera down, find what is actually causing it, and clear it properly.

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Hot water & gas

Hot water & gas

No hot water, a gas smell, or an old unit that has finally given up. Licensed gas and hot water work.

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The short answer

B&M Advanced Plumbing is a licensed plumbing, drainage and gasfitting business based in The Hills, covering Castle Hill, Kellyville, Glenhaven, Dural, Kenthurst, Bella Vista, Baulkham Hills, Winston Hills, West Pennant Hills, Cherrybrook, Rouse Hill, Box Hill and the surrounding estates. We handle blocked drains, burst pipes and leaks, hot water repairs and replacements, gasfitting, roof plumbing, stormwater, renovation plumbing, and septic and tank systems on unsewered acreage. Emergencies are answered 24 hours a day on 0423 213 079 and 0402 273 744, and every website enquiry gets a reply within 12 hours.

What we get called for

Emergency & after hours

Emergency & after hours

Burst pipes, no water, sewage backing up, gas you can smell. Two mobiles, both answered around the clock.

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Drains & sewer

Drains & sewer

Blocked drains, camera inspections, jet blasting, relining and sewer repairs. We find the cause, not just the blockage.

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Hot water, gas & renovations

Hot water, gas & renovations

Hot water repairs and changeovers, licensed gasfitting, and rough-in and fit-off for bathrooms and kitchens.

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Strata & commercial

Strata & commercial

Common property and lot work, written reports for the strata file, and maintenance scheduled around trading hours.

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When to call us out here

Some of these are urgent and some can wait until a sensible hour. Worth knowing which is which.

If you are not sure whether it is urgent, ring and ask. We would rather tell you it can wait until tomorrow than have you sit up all night with a bucket.

How it works

How a job runs with us

1

You ring or send the form

Emergencies go to the phone and someone answers, whatever the hour. Anything that can wait goes through the form and gets a reply within 12 hours.

2

We ask enough to bring the right gear

Which fixtures, how old the house is, whether it has happened before. On acreage we will ask whether you are on tank water and on a septic system, because it changes everything.

3

We look at the job on site

No firm price over the phone, because the same symptom can be a quick fix or a day with an excavator. We look, then we tell you.

4

You get the price before we start

Including what is genuinely necessary and what is optional. Nothing gets done that you have not agreed to.

5

We do the work and leave it clean

Boots off, drop sheets down, the area hosed and disinfected on drain work. Gas work comes with a compliance certificate.

B&M Advanced Plumbing branded utes
30+Combined years
About B&M Advanced Plumbing

Two Hills plumbers, not a call centre

B&M Advanced Plumbing is Luke and Zach. We are based in The Hills, we live and work here, and when you ring, one of us picks up and one of us turns up. There is no dispatcher deciding which subcontractor is closest and no commission-based salesperson writing up your quote.

Between us that is more than thirty years of plumbing, drainage and gas work. We know which streets still have earthenware drains and which estates were built with PVC, and we know which parts of the shire are on septic and tank water.

The way we work is simple. We look at the job, we tell you what it needs and what it will cost, and then you decide. Licensed and insured, NSW contractor licence 501562C.

✓ Homes
✓ Offices
✓ Commercial
✓ Strata & body corporate
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Local knowledge

What goes wrong in Hills homes

The Hills has particular problems, and they are mostly a function of the soil and of when your house was built.

Reactive clay soil moves your pipes

Much of the shire sits on clay soils that swell when wet and shrink when dry. That seasonal movement works away at rigid pipe joints year after year, which is why cracked joints and offset drains are so common here. The same clay does not absorb water well, so surface water sits instead of soaking away.

Mid-century homes, end-of-life drains

Through Baulkham Hills, Winston Hills, Castle Hill and Glenhaven there is a lot of housing from the sixties and seventies. That generally means earthenware drainage with a joint every metre, mature trees over the top of it, and copper or galvanised supply pipe now decades old.

New estates, different problems

Rouse Hill, The Ponds, Box Hill, Kellyville Ridge, Stanhope Gardens and Schofields are a different world. PVC drainage that rarely fails, slab-on-ground construction that makes leaks harder to reach, small blocks with large roof areas, and stormwater systems that get tested hard in a downpour.

Long runs under expensive surfaces

Larger Hills blocks mean longer drainage runs, and they very often pass under a concrete driveway, paved entertaining area or pool surround. That is the exact situation where relining from the inside beats digging a trench through the middle of it.

Acreage on its own water and wastewater

Out through Dural, Kenthurst, Annangrove and Glenorie, plenty of properties have never been connected to the sewer. The Hills Shire Council has around 3,500 on-site sewage management systems on its register, and those blocks frequently run on tank water too, so both ends of the water cycle are the owner's responsibility.

Trees, and a lot of them

Roots cause more blocked drains here than anything anyone flushes. A large gum or a row of established screening trees near a sixty year old clay sewer line is the most reliable recipe for a recurring blockage we see.

What we charge, and how we work it out

We do not publish a price list, because a real quote depends on what is actually in front of us. What we will always do is tell you the number before we start. The things that move it:

If there is a cheaper way to get the same outcome, we will tell you about it. If a repair is going to fail again in six months, we will tell you that too, even when the repair is the easier sale.

Suburbs we cover

Plumbers across the Hills Shire

A few jobs

A few local jobs

Sample notes for the site. We'll put live Google reviews here as they come in.

★★★★★

Blocked kitchen drain on a Saturday. They were here the same morning, put a camera down it, showed me the root that caused it, and left the place tidy. Will use them again.

M
MattKellyville
★★★★★

Hot water packed it in mid-week. Arrived when they said they would and had a replacement in the same day. Straight about the cost before they started.

S
SarahCastle Hill
★★★★★

We are on acreage with a septic system and a tank. They sorted the pump, found the actual reason the pressure was bad, and explained the whole setup to me properly.

P
PeterKenthurst
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Questions

Local questions

Castle Hill, Kellyville, Kellyville Ridge, Glenhaven, Dural, Kenthurst, Annangrove, Bella Vista, Norwest, Baulkham Hills, Winston Hills, West Pennant Hills, Cherrybrook, Rouse Hill, The Ponds, Box Hill, Glenwood, Parklea, Stanhope Gardens and Schofields. If your suburb is not on that list but you are nearby, ring and ask rather than assuming.
Two reasons that compound each other. Homes built before roughly the 1980s were drained with earthenware pipe laid in short lengths, so there is a joint about every metre. And the clay soils across much of the shire swell and shrink with the seasons, which slowly works those joints apart. Once there is a gap, tree roots find it, because a sewer line is a reliable source of water. That is why the same drain keeps blocking until somebody fixes the pipe rather than just clearing it.
Yes. The problems there are different rather than absent. Drainage is modern PVC and rarely the issue, but slab-on-ground construction makes leaks harder to get at, and small blocks with big roof areas put real pressure on the stormwater system in a heavy downpour. We also do a lot of renovation and fit-off work in those homes as they get updated.
Yes. On-site wastewater and tank water are a normal part of our work out through Dural, Kenthurst, Annangrove and Glenorie. We do the plumbing side: the line from the house, blockages, tank inlet and outlet pipework, pumps and irrigation lines, plus tank and pressure pump work. Pump-outs are arranged through licensed liquid waste contractors. See septic and wastewater.
Yes, 24 hours. Luke is on 0423 213 079 and Zach is on 0402 273 744. Save both, because if one of us is under a house the other can usually answer.
Usually not. That is exactly the situation pipe relining exists for, and it is common on Hills blocks where the drainage run passes under concrete or paving. We camera the line first, and if there is enough of the original pipe to line against we can repair it from the inside without breaking the surface.
Yes, and it is one of the more common Hills complaints because clay soil does not drain. Usually it is one of three things: downpipes that discharge onto the ground instead of into a drain, ground that falls towards the house rather than away, or stormwater lines that are blocked or were never connected properly. See stormwater and drainage.
Yes. Offices, shops, cafés and warehouses through the Norwest and Bella Vista business parks and the Castle Hill centres. Planned work is scheduled around trading hours. See commercial plumbing.
Yes. NSW contractor licence 501562C, ABN 32 700 743 059, ACN 700 743 059, and we hold a gasfitting licence, which is a separate class. Gas work comes with a certificate of compliance. Ask to see any of it.

Plumbing in the Hills District: three shires in one

People talk about The Hills as one place. For a plumber it is three, and which one you live in determines almost everything about what is likely to go wrong at your house.

The established suburbs

Baulkham Hills, Winston Hills, Castle Hill, Glenhaven, West Pennant Hills and Cherrybrook carry a lot of housing from the 1960s through the 1980s. The drainage under those homes is generally vitrified clay, laid in short lengths with a joint roughly every metre. The supply pipework is copper, or in the oldest of it galvanised steel, and it is now decades into its service life.

Add the clay soil that most of the shire sits on. It swells in wet weather and shrinks in dry, and that seasonal movement works patiently at rigid joints. Once a joint opens even slightly, roots from the mature trees those suburbs are full of will find it. That single sequence accounts for most of the recurring blocked drains we clear in this part of Sydney.

The new estates

Rouse Hill, The Ponds, Box Hill, Kellyville Ridge, Stanhope Gardens, Schofields, Glenwood and Parklea are a completely different proposition. The drainage is PVC and it does not crack at the joints. What you get instead is slab-on-ground construction, which means a leak in a water line under the slab is far harder to locate and reach than one under a suspended floor. And you get small blocks with large roof areas and a lot of paving, so when a serious downpour arrives there is very little soft ground to absorb anything and the stormwater system has to take all of it.

These are also the homes now reaching the age where bathrooms and kitchens get updated, which is a large part of our renovation work.

The acreage

North and west through Dural, Kenthurst, Annangrove and out towards Glenorie, the picture changes again. Many of these properties have never been connected to the sewer and never will be. The Hills Shire Council maintains a register of on-site sewage management systems and there are around 3,500 of them, split mainly between traditional septic tanks with absorption trenches and aerated wastewater treatment systems.

The same blocks frequently rely on rainwater tanks for their water supply, which means when a pressure pump fails, the house has nothing coming out of any tap. On acreage the whole water cycle is the owner's responsibility rather than a utility's, and that is a different relationship with your plumbing than a suburban block has. Many of these properties are also bushfire-prone, which affects gutters, tanks and roof detailing.

What we do about all of it

The common thread is that we look before we quote. On an older home that usually means a camera down the drain so you can see whether the pipe is sound. On a newer home with a leak it means isolating sections methodically instead of opening up a slab on a hunch. On acreage it means working out whether the problem is the plumbing, the tank, the pump or the disposal field before anybody spends money.

Luke is on 0423 213 079 and Zach is on 0402 273 744, around the clock. Anything that can wait, use the form and you will hear back within 12 hours.

Need a Hills plumber?

Call for anything urgent, day or night. For everything else, send the form and you will hear back within 12 hours. Castle Hill, Kellyville, Baulkham Hills, Dural, Kenthurst, Rouse Hill and everywhere between.

We'll call you back

Three quick steps. Every enquiry answered within 12 hours. If it's urgent, use the numbers.

Thanks. We've got it, and we'll come back to you within 12 hours. If it's urgent, call Luke on 0423 213 079 or Zach on 0402 273 744.
How can we help?
☎ Call Luke ☎ Call Zach