Licensed plumbers · 24/7
Book now L Z
Home Services Areas FAQ Contact
Service

Leaking taps & toilets

Dripping taps · Running cisterns · Weak flush · Mixer replacements · Water hammer

The small jobs that quietly cost the most.

A dripping tap and a cistern that runs are the two most common plumbing faults in Australian homes, and both go straight onto your water bill every day until someone fixes them. They are also cheap to fix compared with almost anything else we do.

✓ Licensed & insured ✓ 24/7 emergency ✓ Price before we start

Book a repair

Three quick steps. Every enquiry answered within 12 hours. If it's urgent, call.

Thanks. We've got it, and we'll come back to you within 12 hours. If it's urgent, call Luke on 0423 213 079 or Zach on 0402 273 744.
How can we help?
24/7 Emergency
Water you can't stop?
The short answer

A dripping tap is usually a perished washer or a worn ceramic disc cartridge, and a toilet that keeps running is usually a failed inlet valve or outlet valve seal in the cistern. Both waste water continuously and both are among the cheapest plumbing repairs available. A running toilet in particular can waste a substantial volume every day without making any noise you would notice, and it is one of the most common causes of an unexplained rise in a water bill. Both are licensed plumbing work in New South Wales when they involve more than replacing a washer.

What these faults actually cost you

People put these off because they are minor. They are minor in difficulty, not in cost.

If you have had an unexplained jump in your water bill, check every toilet in the house with the food colouring test before you assume you have a hidden leak. It is the most common culprit and the cheapest thing to rule out. If the toilets are fine, read burst pipes and leaks.

How it works

How we do it

1

Find out what tapware you actually have

Traditional taps with washers, quarter-turn ceramic disc taps and mixer cartridges are all different repairs with different parts. A photo when you book helps us arrive with what we need.

2

Isolate and inspect

We shut off at the isolation valve or the meter, open it up and look at the washer, the jumper valve, the seat and the spindle. Often the seat itself is worn and needs re-seating, which is why a new washer alone sometimes does not last.

3

Repair, or recommend replacing

Most taps are worth repairing. Some tapware, especially cheap fittings or badly corroded ones, costs more to keep repairing than to replace. We tell you which yours is and let you choose.

4

Cisterns get the valves looked at properly

Inlet valve, outlet valve and seal, plus the water level. We would rather replace the failing part than adjust something to hide the symptom.

5

Deal with water hammer if it is there

If pipes are banging, we look at why, because it is doing quiet damage to the rest of the system.

6

Check the rest while we are there

If we are already on site, having a quick look at the other taps and toilets costs you nothing and often saves a second callout. We will tell you what we found and you can decide what to do about it.

What tap and toilet repairs cost

These are the smallest jobs we do, and the price is mostly about how many of them there are and what parts are involved.

This is the one area where we will actively suggest you save up jobs. If a tap has been dripping for a month, add it to the list, have a look around for anything else, and get it all done in one visit.

Where we work

Tap and toilet repairs across Sydney's north

Questions

Tap and toilet questions

Replacing a washer is within reach of a confident homeowner, and if you want to try it, turn the water off first at the isolation valve or the meter. Two things catch people out. The tap seat is often worn as well, so a new washer on a damaged seat drips again fairly soon. And old fittings seize, so a bit too much force turns a five minute job into a broken pipe inside a tiled wall. If it does not come apart easily, stop.
Enough to show up clearly on a bill. A cistern leaking past the outlet valve runs continuously and silently, and it is one of the most common reasons for an unexplained increase in water usage. We are not going to invent a litres-per-day figure for your toilet, but it is the first thing to check when a bill jumps.
Put a few drops of food colouring into the cistern, do not flush, and come back in fifteen or twenty minutes. If there is colour in the pan, water is escaping past the outlet valve. It is a reliable test and it costs nothing.
Water hammer. When flow stops suddenly, the moving water has momentum and the pressure shock travels back through the pipes. Loose pipework, worn tap washers and high supply pressure all make it worse. It is worth addressing, because repeated shock loading works away at joints and fittings over years.
Repair, usually. Good quality tapware is designed to be serviced and it will outlast several sets of washers. The case for replacing is when the fitting is badly corroded, when parts are no longer available, or when it is cheap tapware that will be back for repair in a year. We will tell you which situation you are in and we do not have a preference either way.
Usually the cartridge inside, which is the moving part that controls flow and temperature. Cartridges are replaceable and it is a much smaller job than replacing the tap. The catch is that some brands need their own specific cartridge, so tell us the brand when you book.
Sometimes, but more often it is a cistern issue: water level set too low, or a worn outlet valve not opening fully. If several fixtures are draining slowly as well as the toilet flushing poorly, then you are looking at a blocked drain rather than a cistern.
Yes. Buy what you like and we will install it. Just have it on site when we arrive, and check it is suitable for Australian conditions, because some imported fittings have compatibility issues with our connections and water pressure.
On its own, it is a small job and some people would rather wait. What we would say is do not wait a year, and do not wait because you assume it is expensive. Bundle it with anything else on the list and get it done.

Taps, cisterns and the quiet cost of putting it off

Nobody rings a plumber excited about a dripping tap. It is the plumbing equivalent of a light globe you have been meaning to change. The difference is that the tap is costing you money every single day.

Start with the toilets

If your water bill has gone up and you cannot explain it, check every toilet in the house before you do anything else. Put food colouring in the cistern, wait twenty minutes, and look in the pan. Colour in the pan means water is escaping past the outlet valve and being silently replaced, around the clock. It makes no noise, it leaves no mark, and it is the single most common cause of a mystery bill we come across.

Only once the toilets are ruled out is it worth worrying about a hidden leak, which is a much bigger and more expensive problem.

Why a new washer sometimes does not fix it

A traditional tap works by pressing a rubber washer down onto a brass seat. Over years, grit and water wear a groove into the seat itself. Put a fresh washer onto a damaged seat and it seals for a while and then starts dripping again, which is why plenty of people conclude that washers do not last. Re-seating the tap, which means machining the seat back to a clean flat surface, is what makes the repair hold. It is a small extra step and it is the difference between fixing it and postponing it.

Bundle the small jobs

The most expensive part of a tap washer is the plumber's travel. If you have one dripping tap, walk around the house first: check the other taps, check the outdoor taps, do the food colouring test on every toilet, look under the vanities and the kitchen sink for damp, and check whether the laundry taps have started weeping. Then book it all as one visit. Nine times out of ten there is more than one thing, and doing them together is straightforwardly better value than getting a plumber out three times in a year.

Older bathrooms need a bit more care

In the older housing across the North Shore and the original bathrooms in Hills homes from the sixties and seventies, fittings have often been in place for decades and can be seized or corroded. That is the situation where a determined homeowner with a large spanner creates a genuine problem, because a snapped fitting inside a tiled wall is no longer a tap job. If it will not move with reasonable force, that is the moment to stop and call someone.

Call Luke on 0423 213 079 or Zach on 0402 273 744, or send the form with a list of what needs doing and we will come back to you within 12 hours.

Got a list of small jobs?

Send it all through in one go. Taps, toilets, a slow drain, an outdoor tap that weeps. One visit is better value than three. Every enquiry answered within 12 hours.

Luke 0423 213 079 Zach 0402 273 744 admin@bmadvanced.com.au
The Hills, North Shore & Northern Beaches, NSW

We'll call you back

Three quick steps. Every enquiry answered within 12 hours. If it's urgent, use the numbers.

Thanks. We've got it, and we'll come back to you within 12 hours. If it's urgent, call Luke on 0423 213 079 or Zach on 0402 273 744.
How can we help?
☎ Call Luke ☎ Call Zach